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SetuWorld Express
Legal

Privacy Policy

How Setu World Express collects, uses and protects your information.

Last updated: 1 July 2026

Information we collect

We collect information you provide when requesting a quote, booking a shipment or contacting us — such as your name, phone number, email, pickup and delivery addresses, and shipment details.

For international shipments we may collect KYC information required by law, such as a government photo ID and a declaration of contents.

How we use your information

We use your information to price and process shipments, complete customs and KYC requirements, provide tracking updates, and respond to your enquiries.

We do not sell your personal information. We share it only with carrier partners and authorities to the extent needed to deliver your shipment and comply with the law.

Data security & your rights

We take reasonable technical and organisational measures to protect your data. You may request access to, correction of, or deletion of your personal information by contacting us.

We retain shipment records as required for legal and customs purposes.